You Said, We Did…

Patients regularly give us feedback about their experience at Sothall Medical Centre, through the Friends and Family Test, our patient surveys, meetings with our Patient Participation Group as well as focus groups.

We have listened to this and have introduced significant improvements that aim to have a positive impact on the experience you have at the practice.

Here are some of the changes we have been able to effect as a result of the feedback received.

You Said We Did Update