Our New Normal

Posted on August 10th, 2020

As many of you know we are starting to see more patients face to face however due to PPE restrictions we are operating at a reduced capacity.
For patients and staff safety we are also aiming to keep our appointments within the 10-15 minute time frame.
It would be really helpful if before your appointment you considered the following;

1. What’s the most important thing I want to
discuss today?

2. If time, what else is important to discuss?

3. What have I tried myself, to address these
things?

4. Thinking about it now, what more could
I do?

5. How would I like the health-professional
to assist me?

If you do attend for an appointment we ask that you do as follows;

Do NOT enter the practice if you or any members of your household have any symptoms of COVID-19

When attending for an appointment please ensure that you wear a face covering.

Please DO NOT come too early or late to your appointment. We are trying to keep the number of patients in the waiting room at any one time to a minimum. If you do come early you may be asked to wait outside at a safe distance or in your car if you have driven.

Wherever possible please can you attend your appointment by yourself. We appreciate this is not possible in all cases as some patients may need to bring young children or may have a medical / social need that requires some assistance.
As always thank you for your understanding during these difficult times.

Thank you for your understanding and as always stay safe.