Next Tuesday we are planning on changing our telephone providers, during this time we aim to keep distribution to a minimum however we have no control over the time that our telephone lines are being transferred across. This may mean we could potentially lose connection for a few minutes during this process. Please accept our apologies if you happen to be on a call or in the queue during this time.
The new telephone system should see several benefits, the main one for patients being an automated call back. This means if you are in the telephone queue you have the option to request a call back rather than keep on hold, this ensures your place is saved in the queue and you receive a call back when you are caller number one.